Safety first
Electrical Emergency Safety
What to do around sparking, smoke, burning odors, exposed wiring, and other warning signs.
If there is smoke, fire, or a life-safety emergency, leave and contact emergency services. Do not wait for a website response.
Electrical hazards can develop quickly. Do not touch exposed conductors, damaged equipment, or a hot panel. Keep people away. If there is fire, smoke, or immediate danger, leave and contact emergency services. Do not delay an emergency response to complete an online form.
Warning signs
- Visible sparks from equipment.
- Burning smells or unusual heat around outlets, switches, or panels.
- Damaged cords, exposed conductors, or equipment that has been wet.
- Repeated breaker trips or unexplained loss of power.
- Buzzing or crackling from electrical equipment.
Keep your distance
Do not touch exposed wires, damaged equipment, or an overheated panel. Do not remove covers or repeatedly reset a tripping breaker. Keep people away.
What to tell a provider
Once safe, describe the warning sign, where it occurred, and any recent changes. Do not risk your safety to take photos or inspect equipment.
Talk through your request
Need non-emergency electrical help?
For non-life-threatening issues, call and confirm provider availability. In an active emergency, contact emergency services first.
Qualifications, availability, estimates, and response time must be confirmed directly.